These terms set the framework for individual projects between the provider and clients. The website contact form is for enquiries; sending it is not an order and creates no obligation to pay.
The provider is Štefan Müller – steveprojects, a sole trader registered in Slovakia. These terms apply to business clients and consumers where the provider agrees to deliver custom software, automation, computer vision, consultancy, education or agreed system operations.
An individually accepted offer or written contract takes precedence where it differs from these terms. Mandatory consumer rights cannot be restricted by these terms.
A message or initial consultation does not create a contract. A contract is formed only when both parties accept the scope, price, schedule and material conditions in writing, for example by email or a separate agreement.
The offer identifies deliverables, exclusions, client cooperation and any third-party costs. Consumers receive the required pre-contract information on a durable medium.
The provider works to the agreed specification. A new feature, integration, data source or change of direction may need a new price and schedule; the parties agree these before additional work starts.
The provider need not accept unlawful or technically unsound work. Timelines also depend on timely client information and access.
The client supplies the information, test data, decisions and access required for the project on time. The client confirms that it is entitled to use the materials and data it provides.
Do not send passwords, health data or other sensitive material through the public contact form. A secure transfer method and the parties' data protection roles must be agreed before such project work starts.
The individual offer or contract specifies fees, currency, tax treatment, milestones, deposits and payment dates. There is no instant online purchase or automatic subscription on this website.
Statutory consequences may apply to late payment. To the extent permitted by law, the provider may pause further work or final handover until due fees are paid, without affecting mandatory consumer rights.
The offer sets out delivery and testing. The provider handles reported, reproducible defects under the individual agreement and applicable law. For business clients, a review period and acceptance consequences may be agreed separately.
Maintenance, availability commitments, monitoring and further support are included only where expressly stated in the offer. Mandatory consumer remedies for non-conforming performance remain available.
The right to use project results, source-code handover and any exclusivity follow the individual agreement. The provider retains pre-existing tools and generally reusable solutions unless the parties agree otherwise.
Third-party open-source and commercial components remain subject to their own licences. The client bears cloud, API, domain or hosting charges only where the offer clearly says so.
The parties keep non-public business and technical information confidential. Before handling client personal data, they identify the controller and processor; where necessary, they sign a separate data processing agreement under Article 28 GDPR.
The website's own processing is described in a separate privacy notice. The provider does not decide how client project data is processed without appropriate instructions and a contractual basis.
Where a services contract is concluded at a distance with a consumer, the consumer normally has 14 days from conclusion to withdraw without giving a reason. An unambiguous statement may be sent to the provider's contact email; a name and contract reference help us identify it.
Starting work within that period requires the consumer's express prior request and information about the consequences. A proportionate charge for work already performed may be due; the right may be lost for a fully performed service or non-physical digital content only under the statutory conditions. The individual contract includes a separate withdrawal notice and model form.
Model withdrawal statement: To Štefan Müller – steveprojects (email or postal address above). I hereby withdraw from my contract for the following service: [service and contract date]. Consumer name and address: [details]. Date: [date]. Signature if sent on paper: [signature].
The provider uses professional care but does not guarantee uninterrupted operation or a particular commercial outcome. Liability for third-party outages or incorrect client data or instructions is governed by law and the individual contract.
Business clients may agree a reasonable limit on indirect losses and aggregate liability. Liability for intentional wrongdoing or other cases that cannot lawfully be limited is not excluded. The parties will discuss continued performance after an unavoidable external event.
The individual agreement governs duration and termination. On termination the parties document the accounting for work done, results delivered, access rights and lawfully due fees.
Published terms may be updated for future contracts. Updating this website alone does not retrospectively change an existing contract.
Complaints may be sent to the listed email addresses. Consumers may use alternative dispute resolution where statutory conditions are met; the Slovak Trade Inspection is the general body in Slovakia.
Slovak law generally governs. A choice of law cannot deprive a consumer of mandatory protection in the country of their habitual residence, which may include Hungary. These terms do not override mandatory jurisdiction rules.
